Patient AdvocacyYou’re a patient and you may wonder whether HIPAA has any value for you – or if it’s just something some healthcare workers say when they don’t want to be bothered: “We can’t do this or that because of HIPAA. . .” From questions about how to get copies of your medical records, to knowing your rights, to getting information about a loved one from a hospital across the country, I know what the answers are and how you can use them. What I can do for you: Services
Have I handled other cases like yours?Yes. I’ve been the HIPAA Privacy Officer since 2002 at a healthcare system that has 300 beds, 1.5M outpatient visits every year, and has more than 6,000 employees. We’ve got a complaint-per-employee ratio of .002. In the five-and-one-half years since the HIPAA Privacy Rules became effective in 2003, we’ve had exactly one complaint from Health & Human Services. I take a very proactive approach when it comes to determining whether our facility is always compliant, as well as our dealings with other healthcare facilities, local and state health-related agencies, law enforcement, etc., so while I can’t honestly say that I’ve “seen it all” – I’ve seen and heard a lot. It’s very likely that whatever issue you’re having, I’ve heard of it and resolved it. And if I haven’t, then I’ll do the research, provide you with the answer AND the citation proving that my answer is correct. What do I charge for my services?Most likely, the answers to your concerns can be found in my e-book, which is only $39.95. But, if you believe that you’ve suffered a privacy violation and would like me to help you address it directly with your provider (with your prior written authorization), the charge for this service is $75. You will receive a log of the spent on your case. If you would like a personal consultation about other HIPAA Privacy or Security-related matters, I charge $75 per hour, billed in 30-minute increments in advance. You will receive a log of the time we spent. How long will it take to perform the services you need?That depends. If you have a problem that I’ve handled before, then most likely I will refer you to my e-book. If you would like me to work with your provider to address a privacy or security complaint, such issues normally take a minimal amount of time depending on how cooperative your provider’s staff are. Do I have time to handle the work you need to have done?Yes. I am building this practice from the ground up – your issues and concerns are welcomed. Do I have references?Absolutely! You can start with Cathy White, esq., cwhite73@satx.rr.com. Do I provide written reports about the services I’ve provided?Yes. Take a proactive role in protecting your healthcare privacy, and contact me today. You can reach me directly at Lane@hipaadiva.com. |